Data collection

We collect information you provide directly to Reshore. When you create an account, whether as a buyer or manufacturer, you give us your name, email, company details, and contact information. When you post products, submit requests for quotes, or communicate through our platform, we collect that content. Payment information is handled by secure third-party processors—we don't store full card details ourselves.

Our platform also collects information automatically. We track how you use Reshore through cookies and similar technologies. Your IP address, browser type, pages visited, and time spent on features help us understand what works and what doesn't. We use this data to improve the marketplace and make matching between buyers and manufacturers more accurate.

How we use your information

The core of what we do depends on your data. We use it to operate the marketplace, process transactions, and match buyers with the right manufacturers. Your information powers our AI-driven matching system—the technology that finds you relevant suppliers or customers. We send you updates about your account, notifications about new opportunities, and information about platform changes. You can adjust these preferences anytime.

We also use your data to improve Reshore. Analytics help us see which features matter most and where we're falling short. We monitor for fraud and security threats to keep the platform safe for everyone. When you contact our support team, we keep records of those conversations to serve you better next time.

Sharing your information

On a marketplace, some sharing is essential. Buyers see manufacturer profiles, capabilities, and pricing. Manufacturers see buyer inquiries and company information. This visibility is how the platform works. We don't sell your data to third parties for marketing purposes. We do work with service providers—payment processors, cloud infrastructure companies, analytics platforms—who help us run Reshore. These partners are bound by confidentiality agreements.

If Reshore is acquired or merged with another company, your information may transfer as part of that transaction. We'll notify you of any such change. We may also disclose information when required by law or to protect the rights and safety of our users and platform.

Cookies and tracking

We use cookies to remember you, keep you logged in, and understand how you navigate Reshore. Some cookies are essential for the platform to function. Others help us see which features you use most and where we can improve. You can control cookie settings in your browser, though disabling them may affect your experience on the platform.

Your rights and choices

You have the right to access the information we hold about you. You can request a copy of your data anytime. You can update or correct your profile information directly through your account settings. If you want to delete your account and associated data, contact us and we'll process your request. Some information may be retained for legal or operational reasons, but we'll explain what and why.

You can opt out of marketing communications by clicking the unsubscribe link in any email we send. You can adjust notification preferences in your account settings. If you're in a jurisdiction with specific privacy rights—like the EU or California—those protections apply to you.

Security measures

We protect your information with encryption, secure servers, and access controls. Our team follows strict protocols for handling sensitive data. We conduct regular security reviews and work with third-party experts to identify vulnerabilities. No system is perfectly secure, but we invest heavily in keeping Reshore safe.

If we discover a breach that affects your information, we'll notify you promptly and explain what happened and what steps we're taking.

Contact us

If you have questions about this privacy policy or how we handle your data, reach out to our team. You can contact us through the platform or email us directly. We'll respond to privacy inquiries within thirty days. If you believe we've mishandled your information, you have the right to file a complaint with your local data protection authority.